Curriculum Support Services
Curriculum Support Services (CSS) group offers a dedicated Medical Student helpdesk for resolution of issues related to connectivity to required network resources, limited support of student personal devices, exam support, lecture & small group support as well as presentation recording.
CSS is a great starting point for resolution to any technical issues that a medical student may be having while on the campus. The personnel are knowledgeable, customer focused, and have a desire to ensure the success of all medical students here at UMB. The CSS group is able to route issues that come to them to other areas on the campus during times when issues arise that may be outside of the scope of CSS and are supported at either the School of Medicine Information Systems (SOM IS) level or the UMB Campus Information Technology Services (CITS) level.
Other functions of CSS include :
| Small Group - Sign in Clocks | Echo360 - Audience Response |
| Student Printer Support | Lecture Recordings - Panopto |
| ExamSoft and NBME SecureBrowser | Teaching environment issues |
| Personal device issues (limited support) | Other technical issues |
Curriculum Support Services Group
CSS@som.umaryland.edu
410-706-3325
Bressler Research Building
655 West Baltimore Street, Room 1-012 (adjacent to Taylor Lecture Hall)
Baltimore, Maryland 21201
SOM Information Services
Microsoft O-365, SOM Email, Wired or Wireless Network issues
help@som.umaryland.edu
410-706-3998
Computing & Information Technology Services (CITS)
SURFS, BlackBoard, HS/HSL resources
help@umaryland.edu
410-706-help (4357)