Skip to main content

Office of Information Services

Offices of the Dean Office of Information ServicesEmail & Communication

Email & Communication

Email is the single most used collaboration tool in a business environment. There are lots of concepts to understand, and tips & tricks that can make your life easier. Please browse through the subjects below.

Looking for webmail? Go here: https://mail.som.umaryland.edu.

Email 101

Email Policies
Office SOM Policy on email use, as well as how to obtain and access a mailbox, storage limits, and more.

Email Archiving
Explains what your Online Archive is and how to use archive policies.

Restoring Deleted Email
How to search for missing email, how to use the Recoverable Items folder, and Cached Exchange Mode explained.

Advanced Features

Email Encryption
Explains what encryption actually does, and how to use it.

Junk Email
Explains the different kinds of junk emails there are, and how to block and approve senders.

Mobile Device Setup
Setup SOM Email on your iOS Device

Setup SOM Email on your Android Device

Managing Resources

Teams
Messaging, conferencing and file storage all in one collaborative app.

Shared Resources
If you need a shared resource created, start here. Explains the difference between groups, mailboxes and rooms.

Managing Groups
Walks you through how to manage a distribution group and an M365 group.

Shared Mailboxes
Explains how to use a shared mailbox or a shared calendar, and a few advanced features.

Room and Equipment Resources
Explains what a resource mailbox is, how to manage and set scheduling options.