Workplace Microaggressions

MICROAGGRESSIONS IMPACT INCLUSION/EXCLUSION

How Do We Learn?

• Climate surveys, in partnership with UMB
  – Gallup survey (now)
  – UMMC Gelfand survey (June 2019)
• Systematically-collected reports
• Individual and group reporting

How Do We Respond?

• Identify workplace hotspots
• Implement curricula and other interventions to change behavior norms
• Conduct 360-degree feedback, faculty development
• Just Culture Training, in partnership with UMMC
• Engage students, interprofessional initiatives

How Do We Measure Impact?

• “Hot spot surveys” (launched in April 2019)
• Outcomes data from climate surveys
  – Aim to demonstrate change over time
• Aggregate 360-degree evaluation data