Click on the -?- to reveal/hide the answer.

-?-autonomy refers to the physician's obligation to respect patients as individuals and to honor their preferences in medical care.
Informed consent requires: discussion of pertinent information; patient's agreement to the plan of care; and -?-freedom from coercion.
Exceptions to informed consent are: patient lacks decision-making capacity; the therapeutic privilege of withholding information when disclosure would severely harm patient or undermine informed consent capacity; when patient waives the right of informed consent; and, -?-implied consent in an emergency.
If the patient is non-compliant, the appropriate physician response is -?-work to improve the physician-patient relationship. If family members ask for information about patient's prognosis, the appropriate physician response is -?-avoid discussing with relatives without permission of the patient. If patient is angry about the amount of time s/he spent in the waiting room, the appropriate physician response is -?-apologize for inconvenience but avoid explaining reason(s) for delay.
The most common factor leading to litigation is -?-poor communication between physician and patient.
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