News
November 14, 2011
Microsoft Exchange 2010 Upgrade Planned
Beginning today, and continuing for 4-6 weeks, Information Services will be migrating mailboxes from MS Exchange 2007 to MS Exchange 2010. We will be upgrading multiple mailbox a day on a daily basis. Customers will receive an email the day before their mailbox is scheduled to be migrated to Exchange 2010, but this is a transparent upgrade that will have no impact on the ability to send or receive email.
Concurrent with releases of new Microsoft server software, there is an updated list of the client software that will be supported. Please see the following list for the preferred, supported, and de-supported client software.
Client Software Version
|
Preferred
|
Supported
|
De-Supported
|
|---|---|---|---|
| Microsoft Outlook 2010 | X | ||
| Microsoft Outlook 2007 | X | ||
| Microsoft Outlook 2003 | X | ||
| Microsoft Office 2011 for MAC | X | ||
| Microsoft Entourage 2008 for Mac, Web Services Edition | X | ||
| Entourage 2008 (non web services edition) | X | ||
| Entourage 2004 (non web services edition) | X |
MS Outlook is part of the MS Office Suite. To request assistance determining the version of MS Office and/or MS Outlook you are using or to request an upgrade to Microsoft’s preferred client for PCs and/or MACs please contact the SOM Information Services’ Helpdesk at x6-3998 or help@som.umaryland.edu.
There will be a learning curve when upgrading from MS Office/Outlook 2003 to MS Office/Outlook 2007 or MS Office/Outlook 2010. Free training for products in the MS Office Suite 2007 or MS Office Suite 2010 is available through the following resources:
Smartphones
If you connect to SOM Email (username@som.umaryland.edu) using your Smartphone, you may need to reboot the unit (power off, remove the battery, power on) to enable your phone to re-discover your mailbox.
MS Exchange 2010 works with the following Smartphones:
- BlackBerry
- iPhone
- Android
- Microsoft Mobile Handhelds
- Any other Handheld that supports Microsoft ActiveSync for connecting to Exchange
If you have any questions, please contact the SOM Information Services Helpdesk at x63998 or help@som.umaryland.edu.