Center for Health Policy/Health Services Research Projects

The Center provides epidemiologic/biostatistical support, quality improvement study design and evaluation, disease management program support, NCQA survey preparation, health outcomes studies, low literacy patient education and outreach, Medicare patient compliance studies, patient and provider surveys, and urban/rural health research particularly with regard to underserved populations. The Center established the Computer Assisted Telephone Interviewing (CATI) Facility, a technology that has applications in inbound and outbound survey research, outcomes measurement and patient compliance, enrollment and recruitment in managed care, and in clinical trials. Based in the University of Maryland School of Medicine, the Center is a campus-wide, multidisciplinary organized research center, which involves faculty from departments throughout the six professional schools at the University of Maryland, Baltimore.

The Center for Health Policy / Health Services Research CATI Facility, under the direction of Claudia R. Baquet, MD, MPH, the Associate Dean for Policy and Planning in the University of Maryland School of Medicine, offers a 10-station Computer Assisted Telephone Interviewing (CATI) Facility to both on campus researchers and outside agencies. The CATI Facility will work with a Principal Investigator (PI) on all aspects of a telephone survey project, including development of the survey, determination of the population and acquisition of a final data sample. CATI Facility staff members have been trained in all areas of project management, development and analysis, and offers outside consultations for randomization. For more information, please contact Patricia Commiskey, MA, Research Director, at 410-706-6753.

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