Open Outlook. Click on the Inbox.
From the Tools Menu, select Services
Click Add
Scroll and select Personal Folders
Click OK
Create/Name your Personal folder file
If you receive this Personal Folders window, click OK
See Personal Folders in the Services window, click OK
Click the Inbox button
Verify that Personal Folders is listed
Click the "Pin" to keep the window open
Expand Personal Folders
Items may be moved into Personal Folders in one of two ways:
Drag & Drop Method:
Exporting Method:
Click Import and Export from the File menu
Export to a file, click Next
Select PST, click Next
Select the folder to export from - if there are subfolders, be sure to check that box
Name the "Export" file, click the Browse button
Browse to a location to save your exported file
Name the file, click OK
Click Finish
Click OK to the "Create Personal Folders" window
See the files exporting window
Click Import and Export from the File menu.
Select Import from another program or file
Select Personal Folder file, click Next
Browse to the location of your exported file
Highlight and click Open
Click Next
Select the folder to import from – select Personal Folder – include subfolders
Choose option #2, import items into the same folder in Personal Folders
See importing folders window