Office of Information Services

Service

Department of Information Services
University of Maryland School of Medicine
100 North Greene Street, 2nd floor
Baltimore, MD 21201

Help Desk:
E-mail: help@som.umaryland.edu.
Phone: 6-3998

School of Medicine Website Problems/Questions:
E-mail: webmaster@som.umaryland.edu

Before filling out the forms below, please search our website to see if your question/problem is answered there. Thank you.

• Jack Activation Form

• Managers Requesting New Accounts Form (MSWord - - Form must be completed by the departments Account Requestor only. Please email form to help@som.umaryland.edu)

• Service Request Form (E-mail us about non-urgent concerns. For password issues or urgent problems, please call the Help Desk for assistance.)

• Desktop Security Compliance

Support Matrix

The Support Matrix shows who provides support for Network Connection, Desktop, Hardware and Software, Lan Administration, IDX Issues, Email, and Clinical Functionality on and off campus.

• Listed by Location
• Listed by Department

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